Facilities Manager

We are seeking a service-driven, highly organized full time Facilities Manager to join our team! This role is ideal for someone who is adaptable and thrives in a dynamic, guest-focused environment, has a passion for delivering high-quality service, taking initiative, and leading a team with professionalism.

Job Summary

The Facilities Manager works Wed - Sun evenings to supervise all aspects of the janitorial staff while assisting with building maintenance, event set ups, and serving as the weekend Manager on Duty.

Supervisory Responsibilities

• Supervises Facilities Crew activities in building cleanliness/upkeep and accurate/efficient event setup/teardown
• Conduct Facilities Crew staff performance evaluations
• Fills in for absent employees
• Coordinates with Human Resources to recruit/hire and evaluate/counsel Facilities Crew staff 

Manager On Duty Responsibilities 

• Manage questions and concerns from customers and staff regarding safety concerns and/or any issues that arise over the weekend

Essential Duties & Responsibilities:

• Assign, train, inspect, and evaluate janitorial and event set-up duties
• Inspect buildings, grounds, and equipment; request repairs as needed; make minor/interim repairs
• Monitor team for proper use of personal protective equipment, supplies, and equipment
• Track/maintain inventory of janitorial supplies
• Report employee, customer, and tenant issues to Facilities Director
• Serve as weekend manager on duty to oversee facility operations and handle issues and concerns that arise
• Provide corrective action recommendations 
• Uphold all processes, procedures and policies of the Downtown Market 
• Oversee tenant and employee trash and recycling programs

Required Qualifications:

• High School Diploma
• 2+ years janitorial experience
• 3+ years supervisory experience
• Knowledge of janitorial methods and procedures
• Knowledge of existing safety laws, rules, methods & procedures including applicable OSHA/EPA regulations 
• Methods of planning, prioritizing, coordinating, organizing, scheduling and supervising
• Methods and techniques of inventory control and record keeping
• Methods, equipment, tools and materials used in grounds and facilities maintenance, facility cleaning, and event set up
• Knowledge of use, storage, and maintenance of custodial and grounds keeping equipment
• Ability to work with minimal supervision
• Commercial kitchen cleaning experience preferred
• Bilingual candidates encouraged to apply (English/Spanish)

Capacity to Succeed

Mental Capacity 

• Strong attention to detail and problem solving skills 
• Communicates often, effectively, and with purpose
• Excellent verbal communication and active listening skills
• Strong organizational and planning skills
• Takes initiative, anticipates needs, thinks and plans ahead 

Emotional Capacity 

• Displays a good-natured, cooperative attitude
• Able to thrive in a dynamic and fast-paced environment
• Takes on responsibilities and challenges 
• Able to remain calm under pressure and troubleshoot issues, solution focused
• Flexible to change in priorities/urgencies without frustration
• Comfortable working with the general public and, at times, de-escalate unhappy guests or tenants
• Motivated by accountability

Physical Capacity

• Ability to:
• Stand, walk for extended periods of time
• Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds
• Perform cleaning and/or maintenance tasks overhead
• Use power and hand tools/equipment
• Work with commercial cleaning products, fertilizers and other common custodial and horticultural compounds
• Tolerate exposure to temperature variations
• Climb ladders and maintain roof structures

Time Capacity

• Excellent time management skills
• Able to work evenings and weekends

Downtown Market Core Values

• Integrity
• Collaboration 
• Resourcefulness 
• Respect 
• Proactivity 
• Fun  

Benefits

• Insurances: Medical, Dental, Vision, Life, Long Term and Short term Disability
• PTO and Holidays
• 401k Retirement Savings with company match 
• Free on-site parking

The Grand Rapids Downtown Market is an Equal Opportunity Employer.