Business System Analyst

Job Title:  Business System Analyst

Job Summary:

We are seeking an experienced Business Systems Analyst to work on-site at our Grand Rapids, MI. location with a customer service attitude and a positive personality. 

About Us:

Ridgeview Industries is a leading metal stamping and assembly supplier primarily serving the automotive market.  Our privately held company, founded upon Christian principles, currently employs approximately 600 team members across 4 plant locations.  Ridgeview is an organization committed to the principles of Teamwork, Integrity, Excellence, and Faith.  Ridgeview is an Employee owned company which provides a unique opportunity for employees to help build long-term financial security while strengthening our shared commitment to the Ridgeview’s future.

The ideal candidate for this role will have the following credentials

Primary responsibilities:

Primary responsibilities:

• Responsible for a mix of various projects within the Information Technology team
• Provide level 1 support of our internal I.T. customers on Business Applications such as QAD, DocLib Document Management, Labeling, Quality system, etc.
• Aid in the support and management of our home-grown shop floor software along with data analysis reporting
• Support new part setups within home-grown production systems related to new routing changes for maintaining data trigger points
• Monitor of customer portals as needed
• Management and support of Software used for Layered Process and Safety audits
• Engage with business leaders to intentionally improve business processes
• Continued research and testing of applications for improved business opportunities
• Consult with 3^rd party support vendors on system modifications and support
• Support data inquires within our ERP system
• Assist in the support and maintenance of barcode scanners
• Provide support of numerous MS Access databases
• Provide analytical & reporting support to various departments
• Extracting & analyzing data to support business decision-making

Qualifications:

• Bachelor’s Degree in Information Technology/related discipline preferred, or equivalent work experience
• 1-3 years in a Business Systems Analyst
• Automotive industry environment experience a plus
• Project Management experience
• Understanding of EDI
• Proficient in use Office 365
• Passion and discipline to develop and follow well defined procedures
• A proactive learner with desire to develop technical skills and critical business understanding
• Data driven approach to problem solving and decision making
• Strong organizational and planning skills with the ability to multi-task in a fast-paced environment
• Excellent communicator who can understand and deliver information in a clear, open, honest and accurate method in both an oral and written manner
• Dedicated to teamwork and putting the value of team success before individual interest
• Previous experience with QAD and addons preferred

Why join Ridgeview Industries?

It will begin during a visit when you feel the passion of the people and culture that permeates from every contact you make. Or, you may hear from some of our many 15-30+ year co-workers what they love about Ridgeview. Or, you may feel a deep connection with our Mission Statement that was developed by our employees. We are a business with a purpose that goes beyond parts and profits, and we endeavor to be different from other manufacturers in our industry and beyond.

Do you believe in and align with our twelve guiding Principles?

Teamwork                               Follow the Process

Passion                                    Data Driven

Golden Rule                            Continuous Improvement

Trust                                        Personal Growth

Communication                      Pray Hard – Work Hard – Trust God

Accountability                         Excellence in All things

Our family-like culture has been shaped for over 45 years of business. We believe in our values, vision and purpose, and seek to continue learning and growing to best serve our employees, customers, suppliers, and community. Is this the place and next chapter for you?

This position offers an attractive level of compensation and benefits package including:

• Bonus program
• Employee Stock Ownership Plan (ESOP)
• Medical, dental, life & disability insurance, and flex/health spending account(s)
• Matching 401(k) retirement plan
• Paid vacation, vacation purchase option, and 10 paid holidays
• Many employee programs, including an on-site fitness facility
• Tuition reimbursement
• And much more…..