Volunteer Coordinator

Join a Team Making a Lasting Impact in Northern Kent County

North Kent Connect (NKC) is a Christian organization committed to improving the lives of all people in northern Kent County by providing access to basic needs and promoting economic independence.

As an organization running the Entrepreneurial Operating System (EOS®), we operate with vision, accountability, and healthy communication at every level. Our team is aligned, empowered, and passionate about our mission: every person has value.

At NKC, our core values are at the heart of everything we do:

• People First – We treat everyone with respect and kindness, offering fantastic service and genuine care.

• Dynamic – We are passionate, proactive, and resourceful, always finding creative ways to move our vision forward.

• Aligned – We are united toward a common goal, working collaboratively with a spirit of camaraderie and fun.

Our niche is simple yet powerful: we go beyond basic needs. We connect people to resources that help them move forward and thrive. As the only organization of its kind in northern Kent County, we offer a unique blend of expertise, services, and community partnerships.

When you visit NKC, you’ll be met with professionalism, follow-through, and a team that lives out its values every day. We're passionate about what we do, clear on where we’re going, and we have a lot of fun along the way.

JOB PURPOSE

We are looking for a Volunteer Coordinator who is passionate about bringing people together to serve their neighbors. At North Kent Connect, we believe neighbors helping neighbors creates a stronger community. Every day, volunteers walk through our doors ready to share their time, talents, and hearts. This role warmly welcomes them, helps them discover their place in the mission, and ensures their experience is meaningful, organized, and impactful. The Volunteer Coordinator recruits, trains, schedules, and supports volunteers across North Kent Connect programs. This person creates a welcoming and organized volunteer experience while building lasting relationships that help people feel connected to the mission.

DUTIES and RESPONSIBILITIES

• Recruit, onboard, and retain volunteers from diverse backgrounds and age groups.

• Build strong relationships with current and prospective volunteers.

• Communicate the mission and impact of North Kent Connect in a compelling and welcoming way. • Create a volunteer culture where people feel connected, valued, and inspired to return.

• Develop and manage systems that recruit, track, schedule, and recognize volunteers.

• Maintain volunteer data using volunteer management software (Bloomerang Volunteer or equivalent). • Coordinate volunteer assignments across NKC programs and events.

• Plan volunteer orientations, training sessions, and appreciation initiatives. • Support volunteer engagement for events, special projects, and seasonal programs.

• Work collaboratively with staff to ensure volunteers are placed where they can make the greatest impact. • Assist with event planning and logistics related to volunteer participation.

• Maintain strong communication with volunteers through email, scheduling tools, and meetings. • Ensure volunteer documentation, scheduling, and reporting are accurate and organized.

REQUIREMENTS

• Bachelor’s degree or equivalent work experience in volunteer coordination, nonprofit management, or related field.

• Minimum of 3 years of experience coordinating volunteers in a nonprofit or community setting, preferred.

• Experience with volunteer management software (Bloomerang Volunteer or similar), preferred.

• Experience training, onboarding, and leading teams.

• Strong organizational and time-management skills. • Excellent verbal and written communication abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Ability to create and maintain systems that support volunteer programs.

• Passion for the mission and vision of North Kent Connect.

• Ability to sit and work at a computer for extended periods.

• Stamina for a typical 9-hour workday.

• Ability to stand and move for extended periods during volunteer events or training.

• Energy to support busy seasons with higher volunteer activity.

BENEFITS

• Medical, Dental, Vision, and Life Insurance after 30 days of employment.

• Benefits include 3 weeks paid time off after 90 days of employment.

• 5 paid holidays, plus the week between Christmas Eve and New Year's Day.

• 401K retirement with employer match after 30 days of employment.

• Training and professional development opportunities.