Senior IT Manager

Job Overview

Lead high performing technology team in a fast paced, dynamic environment. We’re seeking an accomplished IT leader with a proven track record of guiding veteran practitioners through complex challenges and driving innovation. Experience with SAP Basis and database administration is highly valued, as is a background in managing critical enterprise systems. If you thrive on empowering teams and delivering results in mission critical setting, we invite you to explore this opportunity with us.

Job Responsibilities

• Lead and manage multiple IT teams and specialized functions within the department.
• Oversee all phases of complex IT projects, ensuring strategic alignment, on‑time delivery, and strong stakeholder satisfaction.
• Develop and implement comprehensive IT strategies that support business operations, enhance user experience, and improve organizational efficiency.
• Build and maintain strong relationships with internal and external stakeholders, ensuring a deep understanding of business goals and technology needs.
• Provide mentorship, coaching, and professional development opportunities to IT staff, fostering a high‑performing and growth‑oriented team.
• Manage project budgets, monitor expenses, and allocate resources effectively to maximize value and return on investment.
• Champion a culture of inclusion, belonging, and continuous improvement to strengthen engagement and organizational sustainability.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Education: Bachelor's Degree in Computer Science, Information Systems or similar field of study
• Education Equivalency: Associate's Degree plus 2 additional years experience in Information Services OR 4 additional years experience in Information Services if no post-secondary education
• Work Experience: 7 years experience in Information Services with Bachelor’s Degree OR 5 years experience in Information Services with Master’s Degree
• Supervisory Experience: 3 years supervisory experience
• Ability to travel up to 10% of the time
• Military Equivalency at www.mynextmove.org/vets/find/military
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.

Preferred Qualifications

• Experience with departmental strategic planning
• Expericne with SAP Basis and database administration
• Strong written and verbal communication skills
• Solid analytical and problem‑solving abilities
• Proficiency with standard office software (Word, Excel, etc.)
• Ability to operate and troubleshoot basic computer hardware
• Effective at coaching, team development, and conflict resolution
• Strong time management and prioritization skills
• Demonstrated team building and leadership experience
• Background supporting IT in a manufacturing environment
• Familiarity with IT infrastructure (servers, networks, storage, cloud)
• Experience with project management and vendor coordination
• Understanding of ITIL practices and incident/change management
• Knowledge of cybersecurity and compliance best practices