Senior IT Manager - Solution Delivery
We are currently looking for a Senior IT Manager - Solution Delivery to join our team in Holland, MI.
As a Senior IT Manager - Solution Delivery, you will:
As a critical leader within our Technology organization, the Solutions Manager will be instrumental in ensuring the delivery of exceptional products and services to our customers. This role demands a passion for quality, a deep understanding of solution delivery lifecycles, and experience in establishing robust QA processes for software, data, and AI models, all within a DevOps environment. The Solutions Manager will lead and inspire multiple IT teams, fostering a culture of innovation and excellence while developing comprehensive departmental strategies and optimizing resource allocation. They will deliver transformative products and services that consistently exceed customer expectations, establishing and championing industry-leading QA frameworks to ensure exceptional quality and continuous improvement.
Job Responsibilities
- Lead and manage multiple IT teams or specialized functions within the department.
- Lead and manage all phases of complex IT projects, ensuring strategic alignment, timely completion, and stakeholder satisfaction.
- Develop and implement comprehensive IT strategies that support business operations, enhance user experience, and drive efficiency.
- Build and maintain strong relationships with internal and external stakeholders, understanding their business goals, IT needs, and target audiences.
- Provide guidance, mentorship, and development opportunities to IT professionals, fostering their growth and expertise.
- Oversee project budgets, track expenses, and allocate resources effectively to maximize impact and return on investment.
- Lead a culture of inclusion and belonging, promoting member engagement, sustainability, and continuous improvement.
- Must be able to perform all essential job functions with/without accommodation.
- Uses office automation, communication, software, and tools used in Haworth office environment.
- Performs other duties within scope as assigned.
Required Qualifications
- Bachelor's Degree in Computer Science, Engineering, Management Information Systems (MIS) or equivalent in relevant field of study
- Education Equivalency: Associate's Degree plus 2 years of software, IT quality assurance space experience OR 4 years of software, IT quality assurance space experience if no post-secondary education
- 5 years of experience in the IT quality assurance space
- 2 years of supervisory or other leadership experience
- Ability to travel domestic or abroad up to about 10%
- Military Equivalency at www.mynextmove.org/vets/find/military
- Applicants must be able to work in Holland, MI without relocation assistance
- Applicants must possess an unrestricted right to work in the US to be eligible for this position
Preferred Qualifications
- Prior experience or familiarity with Unified Functional Test (UFT), Selenium, or similar tool
- Prior experience or familiarity with Azure DevOps or similar software
- International Software Testing Qualifications Board (ISTQB) Certification
- Passion for testing IT solutions
- Experience driving quality deliverables
- Previous experience working in a manufacturing industry
Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.
We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.
At Haworth, members enjoy benefits from their first day of employment:
- 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
- Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
- 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
- Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
- On-Site Gym: Well-equipped gym, open 24/7.
- Annual Bonus Programs
- Tuition Reimbursement
- Volunteer Time Off
- Parental Leave
- Pet Insurance
- Zero Waste to Landfill
