Business Intelligence Developer
Position Title: Business Intelligence Developer
Area: Clinical Informatics
FLSA Classification: Exempt
Revision Date: March 2025
ORGANIZATION
Answer Health is a high performing, integrated physician network serving independent practices and providers across West Michigan. We represent approximately 200 independent practices, providing tools, infrastructure, and support required to adapt to the rapidly changing health care environment.
We offer a wide range of value-added services designed to enhance the efficiency and effectiveness of independent practices, including:
- payer contracting/contract support – clinical integration, credentialing, contracting, quality improvement, utilization/cost management, care management/coordination, performance reporting
- operational support – training, compliance, billing/coding support, referral management, group purchasing, and health care insurance
AH Mission
To help patients and independent medical practices thrive.
AH Vision
Answer Health is the premier practice choice for independent providers and their patients.
Value Statement AH Values
We make service our #1 priority = committed, passionate, responsive
We are forward thinking = progressive, creative, innovative
We are dependable = reliable, trustworthy, consistent
We are a team = collaborative, supportive, respectful
We are proud of our organization = dedicated, invested, engaged
JOB SUMMARY
The Business Intelligent Developer primarily focuses on transforming healthcare data into actionable insights supporting enhancing the quality of care while decreasing cost. Provides understanding of complex claims and clinical data on behalf of Answer Health by creating analytical dashboards to meet the needs of various audiences including executive leadership and physicians. Accountable for analysis and dissemination of performance data for Answer Health and partner organizations. Monitors organizational interfaces, data flow, and performance metrics. Oversees the use and maintenance of Answer Health technologies used for reporting and information sharing. Acts as a resource and subject matter expert for practices to support the use of Answer Health reporting tools and technology.
ESSENTIAL FUNCTIONS
The roles and responsibilities of this job support the culture, mission, vision, values and key strategies of our organization. To perform this job successfully, an individual must be able to perform each essential function satisfactorily.
Duties and responsibilities:
- Collect and analyze data to identify trends and provide insights to support strategic decisions.
- Design and develop business intelligence solutions, including data warehouses, reporting systems, and dashboards.
- Collaborate with key stakeholders to ensure reporting needs are met supporting Answer Health performance under contracts, specifically, through data visualization and dashboard development.
- Monitor performance through tracking of key metrics.
- Manage and maintain Answer Health technologies used to communicate information and disseminate data.
- Provide technical support to Answer Health member practices using network technologies and reporting tools.
- Participate in team meetings and projects in support of process and performance improvement.
Skills and abilities:
- Strong communication and collaboration abilities.
- Advanced proficiency in SQL and experience with database management.
- Proficiency in data visualization tools and best practices (e.g., MS Power BI, Tableau).
- Proficient with database management, data processing, data warehousing, integration of disparate data sources, and/or electronic health records.
- Ability to work autonomously, with strong time management, priority setting, and organizational skills.
- Excellent analytical and problem-solving skills.
- Ability to function effectively in a fluid, dynamic, and rapidly changing environment.
- Ability to develop positive, longitudinal relationships with practice managers and providers.
Physical Effort: The job includes limited physical demands, typical of the job that include regular walking, standing, bending, sitting, typing, use of phone, and some lifting of light weight objects.
Mental & Visual Fatigue: Work may produce mental/visual fatigue. Detailed, interactive work requiring alertness and concentration for sustained periods of time; operation and full attention to a computer.
Answer Health is committed to providing reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of their position.
EDUCATION, LICENSURE, AND CERTIFICATION
Required Qualifications:
- Minimum of five years of healthcare experience
- Bachelor's Degree or equivalent in business, information technology, computer science, data science, or other related field.
Preferred Qualifications and Experiences:
- Previous experience with third party payer claims and programs, including PCMH, HEDIS, risk, etc.
- Previous experience working with a provider network, Physician Organization, Physician-Hospital Organization, Independent Practice Association, or health insurance organization.
- Familiarity with healthcare regulation and compliance requirements.
Other:
All employees must ensure that services are provided in accordance with state and federal regulations, organizational policy, and accreditation and compliance requirements.
Employees are expected to demonstrate reliable attendance and are expected to demonstrate by attitude and action their recognition of the necessity of positive and professional interaction with co-workers and the critical importance of effective and respectful communication with co-workers, staff of other affiliates, customers, patients, and visitors.
It is expected that all employees work as a team member helping others to contribute to the overall success of Answer Health. Satisfaction of these core expectations is considered an essential function of all positions at Answer Health.
