Craving a career path that promotes personal growth, professional development, and delicious opportunity? The Grand Rapids Downtown Market is a vibrant workplace that strives to be a little different than your usual office environment. Our day-to-day revolves around the perfect balance of food, fun, and foundational support.
Join a fun loving team of people that go the extra mile, thrive on collaboration, and are excited about the amazing food community that is present in the heart of Grand Rapids. We are proud to be a part of this community through our innovative 18-merchant Market Hall, world-class corporate and wedding venue spaces, year round free public events, and the entrepreneurial support of our rentable Incubator Kitchen that helps small food businesses turn their passion into a profession.
We offer a robust benefits package including a variety of various types of insurances including medical, dental, vision, along with life, long term and short term disability. We also provide a generous PTO and Holiday schedule that helps you achieve the crucial work/life balance employees need. Our 401k retirement savings plan includes a company match and professional guidance to help you prepare for your future and find your own recipe for success.
We are in search of an experienced Integrator (COO) to join our amazing team. You will hold a a pivotal leadership role responsible for ensuring the effective execution of operational strategies to achieve the goals and objectives of the Grand Rapids Downtown Market. Reporting directly to the Visionary (CEO), the Integrator oversees and supports the heads of the following departments: facilities, people operations (HR), events, finance, entrepreneurial operations and marketing. This role ensures that each department head effectively manages their department, facilitates growth, and aligns with the organization’s vision. The duties and responsibilities of the position will consist of, but are not limited to, the following:
Essential Duties and Responsibilities:
Supervisory Responsibilities
Organizational Leadership
Operational Oversight
Departmental Oversight
Community Outreach
Required Knowledge, Skills, and Abilities:
Education: A bachelor's degree in business administration, management, or a related field is required
Experience: Minimum 10 years experience as a director of operations, or similar roles where the candidate has demonstrated their ability to drive efficiency and effectiveness
Strategic mindset: Strong strategic mindset and be able to align operational strategies with overall business goals and objectives
Project management skills: Proven success managing multiple projects simultaneously and within budget. Strong project management skills are essential.
Financial acumen: Strong understanding of financial concepts and the ability to analyze financial data is important in order to make informed decisions about resource allocation and cost-saving initiatives
Leadership abilities: Responsible for leading teams within the organization. The ability to motivate employees, provide clear direction, delegate tasks effectively, and resolve conflicts when necessary
Communication skills: Excellent communication skills to effectively communicate with various stakeholders including executives, employees at all levels of the organization, clients/customers/vendors/suppliers etc
Problem-solving abilities: Ability to identify problems that arise during daily operations, evaluate alternative solutions, implement appropriate course of action.
Preferred Knowledge, Skills, and Abilities:
Education: Master's degree or MBA
Experience: Entrepreneurial Operating System (EOS) experience. Venue management experience
Computer Skills: Google WorkSpace, Mac OS proficiency